Repair or replace bins
Repair or replace bins

Repair or replace bins

Repair or replace bins

Request to repair or replace your bin.
Last updated on: 09 May 2025
In this article
In this article

Lost or stolen bins

  • If your bin is missing, sometimes it can be accidentally moved down the street.
  • The City recommends you check the immediate vicinity of your property prior to raising a request.

Repair or replace?

  • If a bin is damaged, then the City will assess whether it needs to be repaired or replaced.
  • Damage to wheels and lids can be fixed by replacing this item solely.
  • Damage to the body of the bin will most likely require a full replacement.
  • There is no charge to repair/replace a bin if the damage is due to vandalism or normal wear-and-tear.
  • Bins will only be replaced if the damage is beyond repair.

Dirty bins

  • Cleanliness of bins are the owner's responsibility.
  • The City will not replace a bin simply because it is dirty.

Anonymous requests

This type of request cannot be anonymous.

Raise a request

  • To request a bin to be repaired or replaced, please click the Request button below.
  • The bin will need to be light enough to be manually lifted.
  • Repairs/replacements can take up to four (4) business days for urgent repairs (e.g. bin is unable to be used) and up to two (2) weeks for minor repairs.
  • If you are unable to find the correct address when submitting the request, please contact us.
Please place your bin on the verge and ensure it remains accessible until the repair has been completed. Our maintenance team may attend at any time during business hours. If the bin is not accessible, the repair may be delayed. For commercial locations, please provide a clear description of your location.